Ameyo Mobile Call Center

Ameyo Mobile Call Center

Sold by : Ameyo

What is Ameyo Mobile Call Center?

Ameyo Mobile Call Center - a solution for remote contact center teams. With just a smartphone and internet connection, agents can now work from home seamlessly. Say goodbye to complicated setups and hello to flexible, efficient operations. Join the future of call centers with Ameyo Mobile Call Center.

Ameyo Mobile Call Center Pricing

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Company Details

Company Name : Ameyo
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Key Features of Ameyo Mobile Call Center

  • Call Routing
  • Ivr System
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Omnichannel Support
  • Workforce Management
  • Call Monitoring
  • Predictive Dialer
  • Skill Based Routing
  • Automated Call Distribution
  • Call Scripting
  • Voicemail
  • Call Transfer
  • Call Queuing
  • Performance Metrics
  • Customizable Reports
  • Remote Agent Management
  • Call Whispering
  • Call Barging

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Desktop Platforms : Android,iOS,Ameyo Mobile Call Center App
Languages Available : English

Description

Ameyo Mobile Call Center: an advanced enterprise-level mobile application designed to provide comprehensive call center features for remote working. With this software, contact center agents can efficiently handle calls from their smartphones and internet connection, without the need for any additional infrastructure. The integrated reporting and monitoring tools allow supervisors to remotely monitor KPIs and agents' performance in real-time, with detailed reports available for analysis. All call data, including recordings and notes, are securely stored on the server, ensuring complete data protection. Experience high call quality with WebRTC technology, along with various dialers such as predictive, preview, and progressive. Utilize CTI integration to access customer information, and allow agents to self-monitor their performance. With Ameyo Mobile Call Center, supervisors can easily track performance and KPIs of remote agents for efficient management.
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Ameyo Mobile Call Center FAQ's

The top 5 features of Ameyo Mobile Call Center include:

  • Call Routing
  • Ivr System
  • Call Recording
  • Real Time Analytics
  • CRM Integration

Ameyo Mobile Call Center is compatible with multiple platforms, Android,iOS,Ameyo Mobile Call Center App

Ameyo Mobile Call Center supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Ameyo Mobile Call Center serves a wide range of businesses including SMBs, Mid-Market, Enterprises.

The top three competitors of Ameyo Mobile Call Center are Google Hangouts, Resource Guru and Kickidler. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Ameyo Mobile Call Center is available exclusively in English, providing a streamlined experience for English-speaking users.

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