Service.Direct

Service.Direct

Sold by : Acknowledge Benelux B.V.

What is Service.Direct?

Service.Direct is a well-established SaaS solution for Service Management utilized by various Dutch companies for several years. It offers a comprehensive range of essential ITSM features, along with a self-service portal and seamless Outlook integration. Our software is the ideal choice to streamline your service processes efficiently.

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Service.Direct Pricing

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Company Details

Company Name : Acknowledge Benelux B.V.
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Key Features of Service.Direct

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Asset Management
  • Configuration Management Database (cmdb)
  • Knowledge Management
  • Service Level Management
  • Release Management
  • Event Management
  • Service Catalog Management
  • Self Service Portal
  • Mobile Access
  • Reporting And Analytics
  • Workflow Automation
  • Integration Capabilities
  • User Management
  • Role Based Access Control
  • Notification And Alerts
  • Audit And Compliance
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Tickets
Languages Available : Dutch,English

Description

Service.Direct is a reliable and versatile Service Management system designed for various applications. Developed by Acknowledge Benelux B.V., a leading Dutch Managed Service Provider using this SaaS solution to serve our clients efficiently every day. With years of experience, Service.Direct offers a comprehensive feature set and customizable options. The software includes a web portal for operators, a self-service portal for end-users and customers, a web-based configuration tool for administrators, and integration with MS Outlook for streamlined email processing. Some potential uses of Service.Direct are IT service and support for internal users, application management and support for external customers, and managing business processes like HR and financial administration.
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Service.Direct FAQ's

The top 5 features of Service.Direct include:

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Asset Management

Service.Direct supports a variety of platforms including: Email, Tickets.

Service.Direct serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Service.Direct are Track-It, Freshservice and Wolken Enterprise ServiceDesk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Service.Direct is available in multiple languages, including Dutch, English and more.

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