What is Round Robin Distributor?
Round Robin Distributor streamlines the lead assignment and case routing process for Sales and Service teams by providing automatic distribution. With features such as inbound volume management, territory management, skill-based routing, and relationship-based assignment, it offers a comprehensive and efficient solution for handling leads and cases. Other functionalities include criteria filtering, ensuring seamless and fair distribution of work among team members.
Run On Mobile Browser :
Yes
Available Support :
Email,Phone,Live Support,Training
Languages Available :
English
Software Integrations :
ACGIL Calibration & Testing Lab,Conquer HRMS,SaleScribe CRM Package
Round Robin Distributor (RRD), a highly advanced Lead and Case Management Software designed to efficiently allocate incoming data to the appropriate representatives on a real-time basis. RRD is ideal for Sales and Service teams of all industries, providing them with the necessary tools to handle the entire sales management cycle - from lead acquisition to nurturing. Equipped with Round Robin logic, RRD employs a complex algorithm to distribute leads and cases, making it the most effective method available. With features such as Volume Management, Relationship-based assignment, RRD calendar, load balancing, weighted allocation, and criteria-based filtering, this app empowers businesses with a seamless lead distribution experience. Users can easily track all actions, audits, and generate comprehensive reports on tasks performed within the application. Leveraging Salesforce's out-of-the-box reports and dashboards, RRD also offers in-depth analysis of leads assigned to reps on a daily, monthly, and yearly basis.
