What is Retriever?
Retriever's field service management software equips your technicians with the necessary tools to collect precise data on-site, streamlining their job report completion process and allowing you to optimize your resource management. Our robust solution enables efficient management of your field operations, enhancing productivity and effectiveness.
Retriever's Mobile Platform is the top choice for companies implementing a Bring Your Own Device (BYOD) strategy. Our mobile applications are reliable and future-proof, compatible with all operating systems such as Android, iOS, and Windows. With Retriever, you can rest assured that your mobile application will always work on your current devices, regardless of device or OS changes. Our dispatch and scheduling solution is a multi-user web 2.0 system, making it easy to deploy and manage your field force. It supports all necessary procedures for work orders and field tickets, including parts and inventory management, labor and timesheet capabilities, job procedures, asset tracking, site history, and safety management. Our apps are designed to function in limited or no WIFI coverage areas. Plus, our fully native application mimics traditional paperwork processes and even allows for electronic signature capture for maximum job validation. We support a range of mobile devices, including Android, iOS, and Windows, enabling mixed device deployments for your company. Our advanced mobile device management system helps with remote device management, support, tracking, and security. And with our integration capabilities, our applications can easily connect with any back office system, such as Maximo, SAP, Oracle, SAGE, Microsoft GP, and QuickBooks, through various methods like Web Services, HTTP/s, FTP, Direct DB, and shared FS. And for global support, our 24/5 help desk is staffed by Retriever mobility specialists. Choose Retriever for all your mobile application needs.
