Real Time Feedback

Real Time Feedback

Sold by : Real Time Feedback

What is Real Time Feedback?

Real Time Feedback by [Competitor's Name], the solution for connecting with your customers in the moment and resolving any issues before they turn into negative reviews. Our innovative QR codes, strategically placed throughout your property, provide seamless access to management and digital resources for a convenient customer experience. Stay ahead by addressing concerns in real time with Real Time Feedback.

Real Time Feedback Pricing

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Company Details

Company Name : Real Time Feedback
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Key Features of Real Time Feedback

  • Real Time Feedback Collection
  • Multi Channel Feedback
  • Sentiment Analysis
  • Customizable Surveys
  • Automated Alerts
  • Analytics Dashboard
  • Customer Segmentation
  • Integration With CRM
  • Mobile App Support
  • Email Notifications
  • Nps (net Promoter Score)
  • Csat (customer Satisfaction Score)
  • Text Analytics
  • Voice Of Customer
  • Feedback Widgets
  • Response Management
  • Data Export
  • Role Based Access
  • Survey Templates
  • Api Access
  • Customer Feedback
  • Live Chat System
  • 360 Degree Feedback
  • Feedback Management
  • Dashboard
  • Analytics
  • Communication Management
  • Community Management
  • Feedback Collection
  • Multi Channel Communication
  • Progress Tracking
  • Complaint Monitoring
  • Chat / Messaging
  • Multi Channel Collection
  • Interactive Content
  • Personalization
  • On Demand Communications
  • Comparative Reports
  • Customizable Questions

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training
Languages Available : English

Description

Real Time Feedback is a software solution developed by serial entrepreneurs Adam Alfia and Kfir Alfia in 2018 to address a common issue faced by their businesses. Despite the consistent stream of diners at Adam's seafood chain, Shell Shack, the chain was receiving minimal online reviews. The few negative reviews often highlighted easily fixable problems, but because customers prefer to communicate digitally, they were not bringing them to management's attention. In response to this gap, Adam and Kfir created a sophisticated solution that allows customers to provide feedback by scanning smart QR codes, reflecting their motto of "Let us help before they Yelp."
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Alternatives of Real Time Feedback

Freshdesk
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Real Time Feedback FAQ's

The top 5 features of Real Time Feedback include:

  • Real Time Feedback Collection
  • Multi Channel Feedback
  • Sentiment Analysis
  • Customizable Surveys
  • Automated Alerts

Real Time Feedback supports a variety of platforms including: Email, Phone, Live Support, Training.

Real Time Feedback serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Real Time Feedback are Freshdesk, Ozonetel CloudAgent and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Real Time Feedback is available exclusively in English, providing a streamlined experience for English-speaking users.

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