Ovum

Ovum

Sold by : Informa PLC

What is Ovum?

Ovum is the leading software solution that delivers actionable intelligence to empower businesses with a competitive edge. Through our reliable data and insights, we drive business success by evaluating opportunities, benchmarking performance, and making informed decisions. With Ovum, our customers gain tangible business advantage, bringing measurable results and driving growth.

Key Features of Ovum

  • Omnichannel Support
  • Ai Powered Chatbots
  • Customer Journey Mapping
  • Real Time Analytics
  • Personalization Engine
  • CRM Integration
  • Social Media Integration
  • Voice Of The Customer
  • Sentiment Analysis
  • Automated Workflows
  • Knowledge Management
  • Mobile Support
  • Email Management
  • Live Chat
  • Co Browsing
  • Video Chat
  • Self Service Portals
  • Feedback Management
  • Campaign Management
  • Customer Segmentation
  • Show More

Ovum Pricing

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Company Details

Company Name : Informa PLC
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Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone
Languages Available : English
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Ovum FAQ's

The top 5 features of Ovum include:

  • Omnichannel Support
  • Ai Powered Chatbots
  • Customer Journey Mapping
  • Real Time Analytics
  • Personalization Engine

Ovum supports a variety of platforms including: Email, Phone.

The top three competitors of Ovum are Freshdesk, Ozonetel CloudAgent and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Ovum is available exclusively in English, providing a streamlined experience for English-speaking users.

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