LiveChat

LiveChat

Sold by : LiveChat Inc.

What is LiveChat?

LiveChat - the leading live chat software used by over 37,000 companies globally. Connect with your customers in real-time on your website to deliver exceptional support, boost conversions, and drive online sales. Join the countless businesses that have leveraged LiveChat for top-notch customer communication and seamless customer experiences.

LiveChat Resources

LiveChat Pricing

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Company Details

Company Name : LiveChat Inc.
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Key Features of LiveChat

  • Chat Widget Customization
  • Canned Responses
  • File Sharing
  • Chat Transfer
  • Visitor Tracking
  • Chat History
  • Ticketing System
  • Chat Tags
  • Reports And Analytics
  • Chat Routing
  • Proactive Chat Invitations
  • Integrations
  • Mobile App
  • Multi Language Support
  • Agent Groups
  • Chat Ratings
  • Visitor Banning
  • Ssl Encryption
  • Automated Greetings
  • Chat Transcript
  • CRM
  • Email Integration
  • Knowledge Management
  • Survey Management
  • Google Analytics
  • Webmaster & Sitemap
  • Lead Management
  • Contact Management
  • Performance Metrics
  • Collaboration Tools
  • Onboarding
  • Agent Scheduling
  • Customizable Branding
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Visitor Targeting
  • Real Time Monitoring
  • Automatic Greetings
  • Personal Greetings
  • Automatic Chat Translation
  • Live Chat System
  • Collaboration
  • Website Management
  • Feedback Management
  • Surveys & Feedback
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Lead Nurturing
  • Alerts/escalation
  • Automated Routing
  • Contract Management
  • Multiple Brands Products
  • Help Desk Management
  • Issue Tracking
  • Macros
  • Software Metrics
  • To Do List
  • Contact Database
  • Rules Based Workflow
  • Data Management
  • Website Visitor Tracking
  • Customer Segmentation
  • Communication Management
  • Community Management
  • Feedback Collection
  • Multi Channel Communication
  • Data Visualization
  • Template Management
  • Complaint Monitoring
  • Cataloging / Categorization
  • Conversion Tracking
  • Chat / Messaging
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Screen Sharing
  • Social Media Management
  • Third Party Integration
  • Document Management
  • Live Chat
  • Email Distribution
  • Customer Experience Management
  • Action Management
  • Geo Targeting
  • Proactive Chat
  • Multi Website Support
  • Chat Widget
  • Supervise Chats
  • Pre And Post Chat Forms
  • Content Management
  • Segmentation
  • Chatbot
  • Process/workflow Automation
  • Code Free Development
  • For Mobile
  • For Websites
  • Engagement Monitoring
  • Personalization
  • Archiving
  • Omni Channel
  • On Screen Chats
  • Pre Configured Bot
  • Multi Language
  • Brand Management
  • On Demand Communications
  • Multi Channel Publishing
  • Real Time Chat
  • Alerts / Escalation
  • Analytics/roi Tracking
  • Contact Import/export
  • Lead Notifications
  • Email / Online
  • Transfers/routing
  • Mobile Messaging
  • Form Creation
  • Product Recommendations
  • Lead Qualification

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training
Desktop Platforms : Android,iOS,LiveChat App
Languages Available : Armenian,Azerbaijani,Bulgarian,Catalan,Chinese,Croatian,Czech,Danish,Dutch,English,Estonian,Finnish,French,Georgian,German,Greek,Hungarian,Icelandic,Indonesian,Italian,Japanese,Kazakh,Korean,Latvian/Lettish,Lithuanian,Malay,Norwegian,Polish,Portugues
Software Integrations : 1CRM,3dcart,Airy Messenger,Autopilot,Big Cartel,BigCommerce,Campaign Monitor,Cloudflare,Constant Contact,CS-Cart Free,Dropbox,Ecwid,eFACiLiTY Helpdesk and Knowledgebase,FreshBooks,FullContact,GetResponse,Google Analytics,Google Tag Manager,Highrise,H

Description

LiveChat - a premium live chat solution for your website that combines customer support and sales strategies to boost conversions. With LiveChat, your chat operators have all the necessary tools to identify and engage with potential customers and regular clients in real-time. This powerful tool offers features such as live monitoring, proactive chat invitations, customizable templates, detailed reporting, and mobile apps to cater to all your business needs. Elevate your customer service and increase your sales with LiveChat.
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Alternatives of LiveChat

HappyFox
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Freshdesk
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LiveEngage
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Mioot
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WebXion
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Comm100
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Pure Chat
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Zendesk Chat
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LiveChat FAQ's

The top 5 features of LiveChat include:

  • Chat Widget Customization
  • Canned Responses
  • File Sharing
  • Chat Transfer
  • Visitor Tracking

Yes, LiveChat integrates seamlessly with:

  • 1CRM
  • 3dcart
  • Airy Messenger
  • Autopilot
  • Big Cartel
  • BigCommerce
  • Campaign Monitor
  • Cloudflare
  • Constant Contact
  • CS-Cart Free
  • Dropbox
  • Ecwid
  • eFACiLiTY Helpdesk and Knowledgebase
  • FreshBooks
  • FullContact
  • GetResponse
  • Google Analytics
  • Google Tag Manager
  • Highrise
  • H

LiveChat is compatible with multiple platforms, Android,iOS,LiveChat App

LiveChat supports a variety of platforms including: Email, Phone, Live Support, Training.

The top three competitors of LiveChat are HappyFox, Freshdesk and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

LiveChat is available in multiple languages, including Armenian, Azerbaijani, Bulgarian, Catalan, Chinese and more.

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