Zendesk Chat

Sold by : Zopim Technologies Pte Ltd

What is Zendesk Chat?

Zendesk Chat is a highly acclaimed live chat software that allows businesses to connect with their website visitors in real time, leading to increased conversions. With its user-friendly interface and powerful features, Zendesk Chat makes sales and support effortless. Enhance your customer engagement with this faster and more personalized communication tool.

Zendesk Chat Resources

Zendesk Chat Pricing

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Company Details

Company Name : Zopim Technologies Pte Ltd
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Key Features of Zendesk Chat

  • Real Time Chat
  • Chat Routing
  • Chat History
  • Chat Analytics
  • Chat Triggers
  • Pre Chat Forms
  • Offline Forms
  • File Sending
  • Chat Ratings
  • Visitor List
  • Chat Tags
  • Shortcuts
  • Chat Transfer
  • Chat Departments
  • Chat Customization
  • Mobile Sdk
  • Chatbot Integration
  • Proactive Chat
  • Visitor Tracking
  • Multi Language Support
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Desktop Platforms : Android,iOS,Zendesk Chat App
Languages Available : English

Description

Zendesk Chat is a customer engagement software that offers a faster and more personalized way to connect with your customers. With customizable Chat Badges, you can choose from various layouts and themes to match your brand image. The auto chat routing feature ensures that incoming chats are assigned to available agents, improving response time and avoiding agent overload. Proactive chat allows you to automate conversations with customers, reaching out to them before they even ask for help. The Zopim Dashboard allows you to track and monitor website visitors, allowing you to focus on assisting those who need it the most.
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Alternatives of Zendesk Chat

Zendesk Chat FAQ's

The top 5 features of Zendesk Chat include:

  • Real Time Chat
  • Chat Routing
  • Chat History
  • Chat Analytics
  • Chat Triggers

Zendesk Chat is compatible with multiple platforms, Android,iOS,Zendesk Chat App

Zendesk Chat supports a variety of platforms including: Email.

Zendesk Chat serves a wide range of businesses including SMBs, Mid-Market, Enterprises.

The top three competitors of Zendesk Chat are HappyFox, Freshdesk and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Zendesk Chat is available exclusively in English, providing a streamlined experience for English-speaking users.

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