Jitbit Helpdesk

Sold by : JItbit Software

What is Jitbit Helpdesk?

Jitbit Helpdesk, a versatile web-based ticketing system that can be accessed from anywhere using just a browser. With its user-friendly interface, it is compatible with both smartphones and touch devices, making it convenient to use on the go. Streamline your customer support process with Jitbit Helpdesk.

Jitbit Helpdesk Resources

Jitbit Helpdesk Pricing

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Company Details

Company Name : JItbit Software
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Key Features of Jitbit Helpdesk

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Automation Rules
  • Reporting And Analytics
  • Customizable Ticket Fields
  • Sla Management
  • Asset Management
  • Mobile Access
  • Active Directory Integration
  • Multi Language Support
  • Canned Responses
  • File Attachments
  • Customizable Templates
  • User Roles And Permissions
  • Api Access
  • Custom Workflows
  • Ticket Merging
  • Internal Notes
  • Customer Portal
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Live Support,Training,Tickets
Desktop Platforms : Android,iOS,Jitbit Helpdesk App
Languages Available : Chinese,Dutch,English,French,German,Hindi,Italian,Polish,Russian,Spanish,Swedish,Turkish

Description

Jitbit Helpdesk is a highly user-friendly and cost-effective ticketing software suitable for both small enterprises and large organizations. It offers the choice of a SaaS app or on-premise installation and boasts a comprehensive range of features such as automatic email retrieval, seamless integration with numerous applications, file attachments, time-tracking, and robust reporting capabilities. Additionally, the software seamlessly integrates with Active Directory, even on the Azure platform for a hassle-free experience.
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Alternatives of Jitbit Helpdesk

Jitbit Helpdesk FAQ's

The top 5 features of Jitbit Helpdesk include:

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Automation Rules
  • Reporting And Analytics

Jitbit Helpdesk is compatible with multiple platforms, Android,iOS,Jitbit Helpdesk App

Jitbit Helpdesk supports a variety of platforms including: Email, Live Support, Training, Tickets.

Jitbit Helpdesk serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Jitbit Helpdesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Jitbit Helpdesk is available in multiple languages, including Chinese, Dutch, English, French, German and more.

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