Emojot CXM

Emojot CXM

Sold by : Emojot Inc.

What is Emojot CXM?

Emojot CXM is a tool that utilizes emotion-based surveys to effectively engage customers, resulting in high response rates. It provides valuable metrics to make data-driven decisions that can enhance customer satisfaction, decrease churn, and drive revenue growth. Say goodbye to complex and ineffective surveys and hello to a better customer experience with Emojot CXM.

Emojot CXM Resources

Emojot CXM Pricing

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Company Details

Company Name : Emojot Inc.
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Key Features of Emojot CXM

  • Real Time Feedback
  • Sentiment Analysis
  • Customizable Surveys
  • Multi Channel Support
  • Automated Alerts
  • Dashboard Analytics
  • Customer Segmentation
  • Text Analytics
  • Mobile App Integration
  • Api Integration
  • Role Based Access
  • Data Export
  • Nps Tracking
  • Csat Tracking
  • Customer Journey Mapping
  • Heatmaps
  • Response Management
  • Multilingual Support
  • Survey Templates
  • Email Notifications
  • Email Integration
  • Knowledge Management
  • Survey Management
  • Membership Management
  • Performance Metrics
  • 360 Degree Feedback
  • Feedback Management
  • Surveys & Feedback
  • Analytics
  • Alerts/escalation
  • Incident Management
  • Issue Tracking
  • Problem Management
  • Requirements Review
  • Feedback Collection
  • Multi Channel Communication
  • Data Visualization
  • Complaint Monitoring
  • Social Media Integration
  • Self Service Portal
  • Multi Channel Collection
  • Trend Analysis
  • User Journeys
  • Personalization
  • On Demand Communications
  • Multi Channel Publishing

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Training,Tickets
Languages Available : English
Software Integrations : Healcon Practice

Description

Emojot CXM presents a approach to gathering customer feedback through emotion-based visual surveys. With these surveys seamlessly integrated into different touchpoints along the customer journey, response rates are significantly increased. Businesses can fully customize these surveys and incorporate standard metrics like NPS, CSAT, and CES while maintaining a professional and branded look. The platform also offers robust real-time analytics and dynamic alerts, empowering businesses to make informed decisions and take prompt actions to improve customer satisfaction, retention, and revenue.
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Emojot CXM FAQ's

The top 5 features of Emojot CXM include:

  • Real Time Feedback
  • Sentiment Analysis
  • Customizable Surveys
  • Multi Channel Support
  • Automated Alerts

Yes, Emojot CXM integrates seamlessly with:

  • Healcon Practice

Emojot CXM supports a variety of platforms including: Email, Training, Tickets.

Emojot CXM serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Emojot CXM are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Emojot CXM is available exclusively in English, providing a streamlined experience for English-speaking users.

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