Cases App

Cases App

Sold by : Apptivo Inc.

What is Cases App?

Cases App, a dynamic tool that effortlessly logs customer concerns, assigns tasks to employees for resolution, provides timely progress updates to customers, and integrates cases into project planning. Streamline your customer service process and keep track of all cases in one convenient location with Cases App. Enhance customer satisfaction and project efficiency with this essential software.

Cases App Pricing

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Company Details

Company Name : Apptivo Inc.
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Key Features of Cases App

  • Ticket Management
  • Automated Workflows
  • Customer Database
  • Multi Channel Support
  • Live Chat Integration
  • Email Integration
  • Knowledge Base
  • Self Service Portal
  • Reporting And Analytics
  • Sla Management
  • Customizable Dashboards
  • Mobile App
  • Collaboration Tools
  • Customer Feedback
  • Ai Powered Chatbots
  • Escalation Management
  • Role Based Access Control
  • Third Party Integrations
  • Custom Fields
  • Service Level Agreements
  • Knowledge Management
  • Live Chat
  • Customer Experience Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Cases App FAQ's

The top 5 features of Cases App include:

  • Ticket Management
  • Automated Workflows
  • Customer Database
  • Multi Channel Support
  • Live Chat Integration

Cases App supports a variety of platforms including: Email.

The top three competitors of Cases App are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Cases App is available exclusively in English, providing a streamlined experience for English-speaking users.

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