Churn360

Churn360

Sold by : Kovai.co

What is Churn360?

Churn360 - the ultimate AI-driven solution for SaaS companies to decrease churn and elevate customer lifetime value. Our powerful platform utilizes data to streamline daily tasks for your CSMs and seamlessly integrates with various third-party software. Say goodbye to manual processes and hello to increased customer success with Churn360.

Churn360 Resources

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Company Details

Company Name : Kovai.co
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Key Features of Churn360

  • Customer Health Scoring
  • Churn Prediction
  • Customer Segmentation
  • Task Management
  • Playbooks
  • Customer Journey Mapping
  • Nps Surveys
  • Customer Feedback
  • Renewal Management
  • Upsell And Cross Sell Opportunities
  • Customer Communication
  • Account Management
  • Onboarding Management
  • Customer Analytics
  • Usage Tracking
  • Alert Notifications
  • Integration Capabilities
  • Custom Dashboards
  • Reporting
  • Collaboration Tools
  • Campaigns
  • Customer Management
  • Survey Management
  • Lead Management
  • Onboarding
  • Feedback Management
  • Surveys & Feedback
  • Campaign Management
  • Campaign Segmentation
  • Sentiment Analysis
  • Churn Management
  • Customer Engagement
  • Dashboard
  • Search
  • Data Integration
  • Reports
  • Customer Lifecycle Management
  • Health Score
  • Usage Tracking / Analytics
  • Trend Analysis
  • Segmentation
  • Visual Flow Builder For Customer Journey Orchestration
  • Role Based Access Control
  • Reporting And Dashboards
  • User Journeys
  • Experience Management
  • Surveys
  • Time On Site Tracking
  • User Interaction Tracking
  • Funnel Analysis
  • Audience Segmentation
  • Behavioral Mapping
  • In App Training
  • User Onboarding

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English
Software Integrations : Asana,C-BIA for Business Analytics,eresource ERP for Pharmaceutical,UniVersus

Description

Churn360 - an innovative AI-powered Customer Success Solution. By integrating customer data from multiple SaaS products such as CRM, Helpdesk, and Billing software, Churn360 offers a comprehensive and user-friendly dashboard for your customer success managers to gain a complete 360 view of your customers. With convenient features like automated playbooks, customer onboarding, journey mapping and tracking, and surveys, Churn360 effectively supports your customers in various scenarios, resulting in reduced churn and increased retention rates. Say hello to enhanced customer success with Churn360.
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Churn360 FAQ's

The top 5 features of Churn360 include:

  • Customer Health Scoring
  • Churn Prediction
  • Customer Segmentation
  • Task Management
  • Playbooks

Yes, Churn360 integrates seamlessly with:

  • Asana
  • C-BIA for Business Analytics
  • eresource ERP for Pharmaceutical
  • UniVersus

Churn360 supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Churn360 serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Churn360 are Pega Customer Engagement, Hiver and Rabbit CRM. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Churn360 is available exclusively in English, providing a streamlined experience for English-speaking users.

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