CallShaper

CallShaper

Sold by : callshaper, LLC

What is CallShaper?

CallShaper - the top-rated cloud-based sales software for call centers. With our platform, call center managers can efficiently manage inbound and outbound calls with ease. Dynamic and highly flexible, CallShaper is the go-to solution for results-driven call centers. Upgrade your call management with CallShaper today.

CallShaper Resources

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Company Details

Company Name : callshaper, LLC
Head Office : 5009 HONEYGO CENTER DR, STE 205
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Key Features of CallShaper

  • Predictive Dialing
  • Preview Dialing
  • Progressive Dialing
  • Call Recording
  • Real Time Reporting
  • CRM Integration
  • Lead Management
  • Call Scripting
  • Dnc Compliance
  • Voicemail Detection
  • Call Monitoring
  • Agent Performance Tracking
  • Customizable Call Dispositions
  • Ivr Integration
  • Call Transfer
  • Call Queuing
  • Local Presence Dialing
  • Time Zone Management
  • Api Access
  • Campaign Management
  • Contact Management
  • Customer Database
  • Call Management
  • Performance Metrics
  • Call Center Management
  • Predictive Dialer
  • Progressive Dialer
  • Call Reporting
  • Preview Dialer
  • Surveys

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English

Description

CallShaper was first created in 2009 as a platform for a personal call center. Due to high demand from clients, it became an independent company just three years later. Throughout its growth and evolution, CallShaper has remained dedicated to three core principles: simplicity, flexibility, and accountability. Our platform is designed to be easily navigable by all users, and can be effortlessly updated and modified as needed. We cater to call centers and campaigns of all sizes and industries, providing a suite of customizable tools. Our robust reporting capabilities and automated compliance mechanisms keep agents accountable and ensure industry standards are met. Trust CallShaper to streamline your call center operations with our efficient and dependable software.
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CallShaper FAQ's

The top 5 features of CallShaper include:

  • Predictive Dialing
  • Preview Dialing
  • Progressive Dialing
  • Call Recording
  • Real Time Reporting

CallShaper supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

CallShaper serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of CallShaper are QuickBooks Online, Aspect Unified IP and Aspect. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

CallShaper is available exclusively in English, providing a streamlined experience for English-speaking users.

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