Asista Pricing, Features & More 2025

What is Asista?

Asista, the leading "Smart Service Automation" solution for businesses. Streamline your customer support and boost employee productivity with our all-in-one service automation platform. Enhance customer satisfaction and increase customer lifetime value with Asista's comprehensive features and seamless integration. Elevate your customer service game with Asista.

Asista Pricing

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Company Details

Company Name : Asista Software Solutions Private Limited

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Key Features of Asista

Ticket Creation
Automated Ticket Routing
Customizable Workflows
Sla Management
Multi Channel Support
Knowledge Base Integration
Real Time Reporting
Customer Portal
Agent Collaboration
Email Integration
Mobile App
Priority Management
Escalation Management
Time Tracking
Custom Fields
Canned Responses
Audit Logs
Third Party Integrations
Role Based Access Control
Feedback And Surveys
Case Management
Help Desk
Task Management
Workflow Management
Issue Management
Incident Management
Service Desk (itil Itsm)
Ticket Management
Help Desk Management
Issue Tracking
Service Level Management
Service Level Agreement (sla) Management
Rules Based Workflow
Service Management
Response Management
Service Catalog Management
Customer Engagement
Automated Scheduling
Complaint Management
It Asset Management
Ticket/issue Tracking
Ticket / Order Fulfillment
Service Request Management
Service Catalog
Sla Monitoring

Specifications

Run On Mobile Browser : Yes

Available Support : Email,Phone,Training,Tickets

Desktop Platforms : Android,iOS,Asista App

Languages Available : English

Description

Asista is an innovative Smart Service Automation Platform that enables organizations to streamline their employee support helpdesk (both technical and non-technical), customer support, and field support operations. By utilizing Asista, businesses can achieve the following benefits: - Improved ratings for customer and employee satisfaction - Increased productivity of support teams - Reduced management costs for support services - Accelerated response and resolution times for service tickets - Enhanced visibility of recurring requests, allowing for proactive solutions - Data-driven decisions for better performance management of support staff - Reduced attrition rate for support personnel - Increased scalability and reach for support teams.

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Asista FAQ's

What are the top 5 features of Asista?

The top 5 features of Asista include:

Ticket Creation
Automated Ticket Routing
Customizable Workflows
Sla Management
Multi Channel Support

Which platforms does Asista support?

Asista is compatible with multiple platforms, Android,iOS,Asista App

What type of customer support does Asista offer?

Asista supports a variety of platforms including: Email, Phone, Training, Tickets.

What types of businesses does Asista serve?

Asista serves a wide range of businesses including StartUps, SMBs, Enterprises.

Who are the primary competitors of Asista?

The top three competitors of Asista are Zoho Desk, HappyFox and Doattend. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Asista support?

Asista is available exclusively in English, providing a streamlined experience for English-speaking users.

Asista

What is Asista?

Asista Pricing

Company Details

Key Features of Asista

Specifications

Description

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