Upstream Works

Upstream Works

Sold by : Upstream Works Software Ltd.

What is Upstream Works?

Upstream Works is a robust and versatile omnichannel contact center platform that maximizes agent efficiency and satisfaction. This software seamlessly incorporates AI and business tools, enabling seamless integration and secure operations in various environments, whether on-premise, hybrid or cloud-based. With its flexible and scalable features, Upstream Works elevates customer experiences to new heights.

Upstream Works Pricing

To get a customized quote Click here >>

Company Details

Company Name : Upstream Works Software Ltd.
Visit Website
Contact Now

Key Features of Upstream Works

  • Omnichannel Routing
  • Unified Agent Desktop
  • Customer Journey Mapping
  • Real Time Analytics
  • Historical Reporting
  • CRM Integration
  • Knowledge Management
  • Workflow Automation
  • Multimedia Interaction
  • Self Service Options
  • Quality Management
  • Workforce Management
  • Ai And Chatbots
  • Social Media Integration
  • Email Management
  • Voice Integration
  • Sms Integration
  • Video Chat
  • Co Browsing
  • Screen Sharing

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone
Languages Available : English
Talk To An Advisor
Contact Expert
Upstream Works Categories on SaasCounter

From Confused to Confident Upstream Works

Get expert assistance in your software evaluation journey

You agree to our Terms of Use and Privacy Policy.

Alternatives of Upstream Works

InterDialog UCCS
View Profile
Aheeva
View Profile
Intellicon
View Profile
XCALLY
View Profile
inConcert Allegro
View Profile
Axind OMNI
View Profile
LeadDesk
View Profile
Bright Pattern
View Profile

Upstream Works FAQ's

The top 5 features of Upstream Works include:

  • Omnichannel Routing
  • Unified Agent Desktop
  • Customer Journey Mapping
  • Real Time Analytics
  • Historical Reporting

Upstream Works supports a variety of platforms including: Email, Phone.

Upstream Works serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Upstream Works are InterDialog UCCS, Aheeva and Intellicon. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Upstream Works is available exclusively in English, providing a streamlined experience for English-speaking users.

©Copyright 2025 - SaaSCounter

  • linkedin icon
Wait a moment, processing...