uContact

uContact

Sold by : Integra CCS

What is uContact?

uContact, the ultimate all-in-one solution for efficient call center management. With uContact, your business can go beyond just managing calls and handle voice campaigns, create templated SMS campaigns, streamline customer inquiries with IVR, and establish seamless communication workflows. Say goodbye to complicated call center management, and hello to uContact.

uContact Resources

uContact Pricing

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Company Details

Company Name : Integra CCS
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Key Features of uContact

  • Omnichannel Support
  • CRM Integration
  • Ivr System
  • Call Recording
  • Real Time Analytics
  • Predictive Dialer
  • Automatic Call Distribution
  • Skill Based Routing
  • Call Scripting
  • Workforce Management
  • Quality Management
  • Chat Support
  • Email Management
  • Social Media Integration
  • Sms Support
  • Video Call Support
  • Customizable Dashboards
  • Api Integration
  • Outbound Campaign Management
  • Call Monitoring
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Training,Tickets
Languages Available : English,Portuguese,Spanish
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uContact FAQ's

The top 5 features of uContact include:

  • Omnichannel Support
  • CRM Integration
  • Ivr System
  • Call Recording
  • Real Time Analytics

uContact supports a variety of platforms including: Email, Phone, Training, Tickets.

uContact serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of uContact are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

uContact is available in multiple languages, including English, Portuguese, Spanish and more.

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