TelebuHub

Sold by : Grptalk

What is TelebuHub?

TelebuHub, also known as Hub, is ainbound and outbound contact center solution. Whether you prefer cloud-based or on-premises deployment, this software is designed for easy setup, seamless scalability, and effortless usability. With its robust features and user-friendly interface, TelebuHub is the ultimate choice for all your contact center needs.

TelebuHub Resources

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Company Details

Company Name : Grptalk
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Key Features of TelebuHub

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • Call Queuing
  • CRM Integration
  • Call Scripting
  • Predictive Dialer
  • Skill Based Routing
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Call Whispering
  • Call Barging
  • Customizable Reports
  • Multi Channel Support
  • Agent Performance Tracking
  • Outbound Campaign Management
  • Call Back Scheduling
  • Call Routing
  • Call Management
  • Assessments
  • Collaboration
  • Call Center Management
  • Call Logging
  • Call Sharing
  • Call Reporting
  • Chat / Messaging
  • Call Results
  • Callback Scheduling
  • Call List Management
  • Action Management
  • Alerts / Escalation
  • Caller Identification

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training
Languages Available : English

Description

TelebuHub is acommunication solution designed to simplify your business's inbound and outbound communications. With features like Missed Call Service, Virtual Receptionist, and Call Center Suite, it offers efficient call routing to different departments and the ability to manage multiple IVRs on a single screen. You can also leverage its capabilities for outbound communications such as sending Voice Broadcasts, setting up automated outbound dialers, and managing campaigns all from one dashboard. Its powerful analytics and reporting feature enables you to track real-time agent and call center performance metrics, generate custom reports, and gain valuable insights. With a built-in CRM, Ticketing, and Knowledge Management System, TelebuHub streamlines your operations and enhances customer experience. Its simplified admin settings, powered by a drag-and-drop IVR Studio, allow you to easily set up call flows, define SLAs, and have complete administrative control. Experience seamless and efficient communication with TelebuHub.
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TelebuHub FAQ's

The top 5 features of TelebuHub include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

TelebuHub supports a variety of platforms including: Email, Phone, Live Support, Training.

TelebuHub serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of TelebuHub are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

TelebuHub is available exclusively in English, providing a streamlined experience for English-speaking users.

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