Supportbench

Sold by : Supportbench Services

What is Supportbench?

Supportbench, the ultimate customer support solution powered by AI. Our platform simplifies and optimizes support processes, resulting in improved client satisfaction. With a centralized system for all support interactions, Supportbench offers valuable insights and effective management tools. Say goodbye to scattered data and hello to seamless support management with Supportbench.

Supportbench Resources

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Company Details

Company Name : Supportbench Services
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Key Features of Supportbench

  • Ticket Management
  • Customer Portal
  • Knowledge Base
  • Automations
  • Sla Management
  • Multi Channel Support
  • Customizable Dashboards
  • Reporting And Analytics
  • Collaboration Tools
  • Email Integration
  • Live Chat
  • Mobile App
  • Custom Fields
  • Role Based Access Control
  • Survey And Feedback
  • Task Management
  • Escalation Management
  • Api Integration
  • Asset Management
  • Time Tracking
  • Appointment Management
  • Self Service Portal
  • Customizable Branding
  • Automated Routing
  • Interaction Tracking
  • Multi Channel Communication
  • Document Storage
  • Content Management
  • Knowledge Base Management
  • Cataloging/categorization
  • Queue Management
  • Alerts / Escalation
  • Ticket/issue Tracking

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Alternatives of Supportbench

Supportbench FAQ's

The top 5 features of Supportbench include:

  • Ticket Management
  • Customer Portal
  • Knowledge Base
  • Automations
  • Sla Management

Supportbench supports a variety of platforms including: Email.

Supportbench serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Supportbench are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Supportbench is available exclusively in English, providing a streamlined experience for English-speaking users.

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