Steam

Sold by : Codelogic

What is Steam?

Steam – a comprehensive omnichannel customer contact solution that streamlines communication for businesses. This robust platform seamlessly integrates phone, email, social media, live chat, and other channels, delivering personalized and efficient customer service. Whether you're a small startup or a large corporation, Steam helps you optimize customer interactions and improve overall experience.

Steam Resources

Steam Pricing

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Company Details

Company Name : Codelogic
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Key Features of Steam

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • Call Queuing
  • CRM Integration
  • Call Scripting
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Outbound Dialing
  • Call Reporting
  • Skill Based Routing
  • Call Whispering
  • Call Barging
  • Predictive Dialer
  • Call Back
  • Multi Channel Support
  • Workforce Management
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English,German
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Alternatives of Steam

Steam FAQ's

The top 5 features of Steam include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

Steam supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Steam serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Steam are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Steam is available in multiple languages, including English, German and more.

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