Sitel

Sitel

Sold by : Sitel

What is Sitel?

Sitel - a powerhouse in customer experience outsourcing solutions that seamlessly combines human expertise with AI technology. With a strong global presence, Sitel elevates customer interactions and boosts satisfaction and loyalty across diverse industries through highly personalized and innovative support services. Trust Sitel to revolutionize your customer experience and drive growth for your business.

Sitel Pricing

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Company Details

Company Name : Sitel
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Key Features of Sitel

  • Unified Agent Desktop
  • Omnichannel Routing
  • CRM Integration
  • Ai Powered Chatbots
  • Voice Analytics
  • Real Time Reporting
  • Workforce Management
  • Quality Management
  • Customer Journey Mapping
  • Self Service Options
  • Social Media Integration
  • Email Management
  • Sms Support
  • Video Chat
  • Co Browsing
  • Knowledge Base
  • Ivr System
  • Call Recording
  • Performance Analytics
  • Customizable Dashboards

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone
Languages Available : English
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Sitel FAQ's

The top 5 features of Sitel include:

  • Unified Agent Desktop
  • Omnichannel Routing
  • CRM Integration
  • Ai Powered Chatbots
  • Voice Analytics

Sitel supports a variety of platforms including: Email, Phone.

Sitel serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Sitel are InterDialog UCCS, Aheeva and Intellicon. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Sitel is available exclusively in English, providing a streamlined experience for English-speaking users.

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