SentiSum

SentiSum

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What is SentiSum?

SentiSum, an innovative customer support solution utilizing NLP technology to categorize and analyze customer interactions. This powerful tool offers real-time insights to enhance understanding of customer sentiment and improve satisfaction. With SentiSum, support teams can streamline processes, leading to higher customer satisfaction and improved business operations.

SentiSum Resources

SentiSum Pricing

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Company Details

Company Name : SentiSum
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Key Features of SentiSum

  • Sentiment Analysis
  • Topic Detection
  • Real Time Insights
  • Customizable Dashboards
  • Historical Data Analysis
  • Multi Channel Integration
  • Automated Reports
  • Customer Feedback Analysis
  • Agent Performance Tracking
  • Root Cause Analysis
  • Trend Analysis
  • Voice Of The Customer
  • Text Analytics
  • Ai Driven Insights
  • Scalability
  • Data Security
  • User Friendly Interface
  • Api Access
  • Custom Alerts
  • Collaboration Tools
  • Lead Distribution
  • Lead Scoring
  • Lead Nurturing
  • Multi Channel Communication
  • Chat / Messaging
  • Process/workflow Automation
  • Reusable Components
  • Lead Enrichment

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English
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SentiSum FAQ's

The top 5 features of SentiSum include:

  • Sentiment Analysis
  • Topic Detection
  • Real Time Insights
  • Customizable Dashboards
  • Historical Data Analysis

SentiSum supports a variety of platforms including: Email, Phone, Live Support, Tickets.

SentiSum serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of SentiSum are Comm100, Salesloft and Talkdesk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

SentiSum is available exclusively in English, providing a streamlined experience for English-speaking users.

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