Remedy Service Desk Management Pricing, Features & More 2024

What is Remedy Service Desk Management?

Remedy Service Desk Management - the ultimate help desk solution for modern organizations. With its built-in ITIL processes, this powerful tool ensures seamless customer support and efficient management of service requests. Say goodbye to manual processes and hello to a streamlined and effective service desk with Remedy.

Remedy Service Desk Management Resources

Remedy Service Desk Management Pricing

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Company Details

Company Name : BMC Software, Middle East

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Key Features of Remedy Service Desk Management

Incident Management
Problem Management
Change Management
Service Request Management
Knowledge Management
Asset Management
Configuration Management Database (cmdb)
Self Service Portal
Service Level Management
Reporting And Analytics
Workflow Automation
Mobile Access
Integration Capabilities
Multi Tenancy Support
Role Based Access Control
Email Notifications
Customizable Dashboards
Sla Management
Itil Compliance
Remote Support
Document Management
Email Integration
Customer Database
Billing & Invoicing
Service Desk (itil Itsm)
Ticket Management
Help Desk Management
Service Level Agreement (sla) Management

Specifications

Run On Mobile Browser : Yes

Available Support : Email

Desktop Platforms : Android,iOS,Remedy Service Desk Management App

Languages Available : Chinese,Dutch,English,Esperanto,French,German,Portuguese,Spanish

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Remedy Service Desk Management FAQ's

What are the top 5 features of Remedy Service Desk Management?

The top 5 features of Remedy Service Desk Management include:

Incident Management
Problem Management
Change Management
Service Request Management
Knowledge Management

Which platforms does Remedy Service Desk Management support?

Remedy Service Desk Management is compatible with multiple platforms, Android,iOS,Remedy Service Desk Management App

What type of customer support does Remedy Service Desk Management offer?

Remedy Service Desk Management supports a variety of platforms including: Email.

What types of businesses does Remedy Service Desk Management serve?

Remedy Service Desk Management serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

Who are the primary competitors of Remedy Service Desk Management?

The top three competitors of Remedy Service Desk Management are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Remedy Service Desk Management support?

Remedy Service Desk Management is available in multiple languages, including Chinese, Dutch, English, Esperanto, French and more.

Remedy Service Desk Management

What is Remedy Service Desk Management?

Remedy Service Desk Management Resources

Remedy Service Desk Management Pricing

Company Details

Key Features of Remedy Service Desk Management

Specifications

Alternatives of Remedy Service Desk Management

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