Re:Desk

Re:Desk

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What is Re:Desk?

Re:Desk is a help desk ticketing solution designed for small businesses. Our software utilizes open-source and cloud technology to streamline customer support services. By automatically assigning tasks to the appropriate departments and agents, Re:Desk reduces workload and ensures efficient resolution of customer inquiries. Trust Re:Desk to enhance your customer support process and improve customer satisfaction.

Re:Desk Resources

Re:Desk Pricing

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Company Details

Company Name : Re:Desk
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Key Features of Re:Desk

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Customizable Templates
  • Automated Responses
  • Multi Channel Support
  • Customer Portal
  • Service Level Agreements (slas)
  • Reporting And Analytics
  • Task Management
  • Collaboration Tools
  • Canned Responses
  • Custom Fields
  • User Management
  • Role Based Access Control
  • Mobile Access
  • Third Party Integrations
  • Escalation Rules
  • Time Tracking
  • Customer Feedback
  • Document Management
  • Self Service Portal
  • Alerts/escalation
  • Automated Routing
  • Issue Tracking
  • Network Monitoring
  • Interaction Tracking
  • Multi Channel Communication
  • It Asset Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Tickets
Languages Available : English
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Re:Desk FAQ's

The top 5 features of Re:Desk include:

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Customizable Templates
  • Automated Responses

Re:Desk supports a variety of platforms including: Email, Tickets.

Re:Desk serves a wide range of businesses including StartUps, SMBs.

The top three competitors of Re:Desk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Re:Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

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