Pulsedesk

Pulsedesk

Sold by : Pulsedesk

What is Pulsedesk?

Pulsedesk, the solution for managing all your customer support needs. This powerful platform offers seamless delegation, live chat, and automation tools to boost productivity. With an intuitive knowledge base, client portal, and seamless API integrations, Pulsedesk streamlines all service requests in one centralized location. Streamline your customer support process with Pulsedesk.

Pulsedesk Pricing

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Company Details

Company Name : Pulsedesk
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Key Features of Pulsedesk

  • Ticket Management
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Customizable Dashboards
  • Knowledge Base Integration
  • Multi Channel Support
  • Customer Relationship Management
  • Performance Metrics
  • Call Monitoring
  • Agent Scripting
  • Call Queuing
  • Voicemail Management
  • Call Transfer
  • Call Conferencing
  • Outbound Dialing
  • Call Tagging
  • Service Level Agreement Management
  • Feedback Collection
  • Help Desk
  • Contact Center Knowledge Base

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone
Languages Available : English
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Pulsedesk FAQ's

The top 5 features of Pulsedesk include:

  • Ticket Management
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics

Pulsedesk supports a variety of platforms including: Email, Phone.

Pulsedesk serves a wide range of businesses including StartUps.

The top three competitors of Pulsedesk are AgentHub, eGain Knowledge and Serviceware Knowledge. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Pulsedesk is available exclusively in English, providing a streamlined experience for English-speaking users.

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