ProProfs Knowledge Base

Sold by : ProProfs

What is ProProfs Knowledge Base?

ProProfs Knowledge Base - a powerful solution for creating and managing comprehensive online documentation, manuals, user guides, and FAQs. Streamline your business knowledge for both internal and external use, providing your employees and customers with easy access to valuable information. Empower your team and enhance customer satisfaction with ProProfs Knowledge Base.

ProProfs Knowledge Base Resources

ProProfs Knowledge Base Pricing

To get a customized quote Click here >>

Company Details

Company Name : ProProfs
Visit Website
Contact Now

Key Features of ProProfs Knowledge Base

  • Customizable Templates
  • Wysiwyg Editor
  • Version Control
  • Access Controls
  • Search Functionality
  • Analytics And Reporting
  • Multilingual Support
  • Integrations
  • Mobile Friendly
  • User Feedback
  • Sso (single Sign On)
  • Roles And Permissions
  • Content Categorization
  • Seo Optimization
  • File Attachments
  • Collaboration Tools
  • Automated Workflows
  • Custom Branding
  • Api Access
  • Knowledge Base Migration
  • Email Integration
  • Knowledge Management
  • Project Management
  • Task Management
  • Call Center
  • Online Activation
  • Social Media Integration
  • Onboarding
  • Self Service Portal
  • Customizable Branding
  • Offline Form
  • Real Time Monitoring
  • File Sharing
  • Workflow Management
  • Collaboration
  • Feedback Management
  • Dashboard
  • Community Forums
  • Multiple Brands Products
  • Help Desk Management
  • Online Forums
  • Problem Management
  • Third Party Integration
  • Routing
  • File Transfer
  • Project Tracking
  • Forms Management
  • Rules Based Workflow
  • Data Management
  • Blogs
  • Team Management
  • Website Visitor Tracking
  • Feedback Collection
  • Customer Engagement
  • Mobile Access
  • Cataloging / Categorization
  • Web Traffic Reporting
  • Chat / Messaging
  • Customer Support Tracking
  • Team Chat
  • Approval Workflow
  • Document Management
  • Spam Blocker
  • Whitelisting / Blacklisting
  • Live Chat
  • Faq
  • Guided Problem Solving
  • Self Learning
  • Filtering
  • Prioritization
  • Reporting/analytics
  • Canned Responses
  • Proactive Chat
  • Content Management
  • Real Time Chat
  • Pre Built Templates
  • Gdpr Compliance
  • Archiving
  • Multi Language
  • Knowledge Capture
  • Activity / News Feed
  • Real Time Chat
  • Ticket/issue Tracking
  • Wysiwyg Rich Text Editing
  • Customer Complaint Tracking
  • Activity Log
  • Sla Management
  • Transfers/routing
  • Backup Management
  • Sla Monitoring

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : Arabic,Czech,Danish,Dutch,English,Finnish,French,German,Italian,Japanese,Korean,Polish,Portuguese,Russian,Spanish
Software Integrations : Freshdesk,Google Analytics,Google Translate,Olark,ProProfs Chat,Wufoo

Description

ProProfs Knowledge Base - a powerful cloud-based tool designed to create user guides, documentation, and knowledge bases. Its main goal is to provide a self-service platform for customers and employees, leading to a reduction in support tickets. With its advanced technology, this software allows for easy creation, editing, and uploading of various file formats such as PDF, PPTs, and MS Word. The detailed reports offer valuable insights into the search patterns of visitors. Additionally, the software offers customizable branding options, advanced security controls, and a Google-like search feature. ProProfs Knowledge Base is a well-crafted and feature-rich knowledge management solution that is favored by many. Its offerings include help authoring, sales enablement, technical manual, IT documentation, training documentation, context-sensitive help, and help documentation software. This user-friendly tool provides anytime, anywhere accessibility, helps retain employee knowledge, and centralizes all documents. With its highly searchable interface and analytics, ProProfs Knowledge Base is the ideal solution for streamlining your organization's knowledge management.
Talk To An Advisor
Contact Expert

From Confused to Confident ProProfs Knowledge Base

Get expert assistance in your software evaluation journey

You agree to our Terms of Use and Privacy Policy.

Alternatives of ProProfs Knowledge Base

ProProfs Knowledge Base FAQ's

The top 5 features of ProProfs Knowledge Base include:

  • Customizable Templates
  • Wysiwyg Editor
  • Version Control
  • Access Controls
  • Search Functionality

Yes, ProProfs Knowledge Base integrates seamlessly with:

  • Freshdesk
  • Google Analytics
  • Google Translate
  • Olark
  • ProProfs Chat
  • Wufoo

ProProfs Knowledge Base supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

ProProfs Knowledge Base serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of ProProfs Knowledge Base are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ProProfs Knowledge Base is available in multiple languages, including Arabic, Czech, Danish, Dutch, English and more.

Wait a moment, processing...