What is Out of Dark?
Out of Dark is asoftware that enables you to create impactful customer touchpoints and organize them into successful journeys. Effortlessly monitor their performance and collaborate with your team to enhance them. Keep track of KPIs by setting up alerts for thresholds, ensuring complete control over your processes. Elevate your customer experience with Out of Dark.
Out of Dark - the solution for organizing customer touchpoints and creating persona-centric customer journeys. Say goodbye to chaotic CX and marketing operations - with Out of Dark, everything is under your control. Effortlessly sort touchpoints using multiple journey views, including an activity map timeline and a detailed view for easy editing. Our powerful touchpoints feature allows you to add crucial information such as descriptions, images, goals, metrics, and more, providing a comprehensive understanding of each customer interaction. Keep your target audiences defined and easily accessible with clean and user-friendly persona profiles that can be used in your activities. With Out of Dark, make data-driven decisions by adding and tracking performance metrics for touchpoints, and receive real-time notifications for any fluctuations. Plus, our opportunities and actions feature helps you identify and improve touchpoints. With a built-in knowledge base and trend graphs, track touchpoint performance over time. Out of Dark provides 24/7 oversight for CEOs, a control panel for CMOs, a framework for CXOs, and keeps employees and new hires in the loop. Marketing agencies can also efficiently manage clients and present their work with this comprehensive tool. Experience the ease and efficiency of Out of Dark - the customer journey organization software.
