Mojo Helpdesk

Mojo Helpdesk

Sold by : Metadot

What is Mojo Helpdesk?

Mojo Helpdesk is a cloud-based solution designed for businesses of all sizes. It offers features like user management, workflow automation, SSL security, and reporting, making it the go-to helpdesk platform for managing support tickets. With its auto-response, customizable email templates, and time tracking capabilities, Mojo Helpdesk simplifies the support process and improves customer satisfaction.

Mojo Helpdesk Resources

Mojo Helpdesk Pricing

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Company Details

Company Name : Metadot
Head Office : 9020 N. Capital of Texas Hwy Great Hills Corp Ctr 1-365 Austin, Tx 78759 - USA
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Key Features of Mojo Helpdesk

  • Ticket Management
  • Knowledge Base
  • Customer Portal
  • Automated Workflows
  • Customizable Ticket Forms
  • Service Level Agreements (slas)
  • Reporting And Analytics
  • Email Integration
  • Multi Channel Support
  • Custom Fields
  • User Management
  • Asset Management
  • Mobile Access
  • Collaboration Tools
  • Canned Responses
  • Time Tracking
  • Priority Management
  • Tagging System
  • Customizable Dashboards
  • Api Access
  • Self Service Portal
  • Surveys & Feedback
  • Alerts/escalation
  • Automated Routing
  • Contract Management
  • Known Issue Management
  • Service Desk (itil Itsm)
  • Help Desk Management
  • Service Level Agreement (sla) Management
  • Change Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Desktop Platforms : Android,iOS,Mojo Helpdesk App
Languages Available : English
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Mojo Helpdesk FAQ's

The top 5 features of Mojo Helpdesk include:

  • Ticket Management
  • Knowledge Base
  • Customer Portal
  • Automated Workflows
  • Customizable Ticket Forms

Mojo Helpdesk is compatible with multiple platforms, Android,iOS,Mojo Helpdesk App

Mojo Helpdesk supports a variety of platforms including: Email.

Mojo Helpdesk serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of Mojo Helpdesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Mojo Helpdesk is available exclusively in English, providing a streamlined experience for English-speaking users.

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