What is Mercaux?
Mercaux is a digital transformation solution that empowers brands to deliver a unified and frictionless shopping experience for their customers through online and offline channels. By seamlessly connecting all touchpoints, Mercaux enables brands to elevate their omnichannel strategy and enhance customer engagement. Elevate your brand's retail experience with Mercaux.
Run On Mobile Browser :
Yes
Available Support :
Email,Training
Desktop Platforms :
IOS,Mercaux App
Languages Available :
Chinese,English,French,German,Italian,Portuguese,Russian,Spanish,Thai
Software Integrations :
Dairy Dock,EazeSupport
Mercaux is the leading solution for retailers seeking to digitally transform their business. By integrating the best of both digital and physical retail, we provide a comprehensive platform for delivering exceptional omnichannel customer service. Our tablet-based app and touch screen kiosks, as well as the option for customers to use their own devices, make it easy for sales associates to access real-time product information, digital content, and personalized profiles to enhance the entire customer journey. With additional features such as AI-powered styling suggestions, communication tools, and advanced analytics, Mercaux helps retailers transform their stores into a fully integrated ecosystem. By utilizing this technology, retailers gain valuable insights into customer behavior, staff performance, and product trends. Notable brands like Nike, Holland&Barrett, and Benetton have successfully implemented Mercaux in their stores, resulting in increased conversion rates, customer loyalty, and units per transaction. On average, our clients experience an impressive sales uplift of 8% and a 5x return on investment.
