LabiDesk

LabiDesk

Sold by : LabiDesk

What is LabiDesk?

LabiDesk - a Helpcenter solution designed to streamline customer support. With its range of support channels, including Knowledge Base, Shared Email Inbox, Ticketing System, HelpWidget, and Chat, LabiDesk makes it easy to handle incoming requests, onboard new customers, and maintain effective communication. Simplify and enhance your customer support with LabiDesk.

LabiDesk Resources

LabiDesk Pricing

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Company Details

Company Name : LabiDesk
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Key Features of LabiDesk

  • Ticket Management
  • Live Chat
  • Knowledge Base
  • Email Integration
  • Automation Rules
  • Customizable Templates
  • Multi Channel Support
  • Customer Portal
  • Reporting And Analytics
  • Sla Management
  • Collaboration Tools
  • Canned Responses
  • Mobile App
  • Third Party Integrations
  • Custom Fields
  • User Roles And Permissions
  • Feedback And Surveys
  • Escalation Management
  • Asset Management
  • Self Service Portal
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Live Support,Training,Tickets
Languages Available : English,French,German,Portuguese,Spanish

Description

LabiDesk - a comprehensive Helpcenter software that offers a range of support channels to effectively manage customer requests and communication. With features such as a customizable HelpCenter containing articles and FAQs for self-service, an automated HelpWidget to reduce incoming requests, and a shared email inbox/ticketing system for timely resolution of issues, LabiDesk aids in streamlining customer onboarding and support processes. Additionally, it also includes options for canned responses and macros for agents, as well as SLA, department, and agent role management for efficient routing. Elevate your customer support with LabiDesk.
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LabiDesk FAQ's

The top 5 features of LabiDesk include:

  • Ticket Management
  • Live Chat
  • Knowledge Base
  • Email Integration
  • Automation Rules

LabiDesk supports a variety of platforms including: Email, Live Support, Training, Tickets.

LabiDesk serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of LabiDesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

LabiDesk is available in multiple languages, including English, French, German, Portuguese, Spanish and more.

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