iSupport

Sold by : iSupport Software

What is iSupport?

iSupport is the ultimate help desk software solution, offering both on-premise and cloud options. Providing top-notch live technical support and persistent investment in research & development, iSupport prioritizes its customers above all else. With its process automation capabilities, iSupport streamlines the help desk experience for a more efficient and effective approach.

iSupport Resources

iSupport Pricing

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Company Details

Company Name : iSupport Software
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Key Features of iSupport

  • Incident Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Self Service Portal
  • Service Level Management
  • Asset Management
  • Configuration Management
  • Reporting And Analytics
  • Workflow Automation
  • Email Integration
  • Mobile Access
  • Customer Satisfaction Surveys
  • Task Management
  • Calendar Integration
  • Customizable Dashboards
  • Multi Language Support
  • Role Based Access Control
  • Third Party Integrations
  • Live Chat Support
  • Document Management
  • Self Service Portal
  • Customizable Branding
  • Billing & Invoicing
  • Alerts/escalation
  • Automated Routing
  • Known Issue Management
  • Ticket Management
  • Issue Tracking
  • Service Level Agreement (sla) Management
  • Network Monitoring
  • Interaction Tracking
  • Multi Channel Communication
  • Document Storage
  • Real Time Chat
  • Knowledge Base Management
  • It Asset Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Alternatives of iSupport

iSupport FAQ's

The top 5 features of iSupport include:

  • Incident Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Self Service Portal

iSupport supports a variety of platforms including: Email.

iSupport serves a wide range of businesses including SMBs, Mid-Market, Enterprises.

The top three competitors of iSupport are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

iSupport is available exclusively in English, providing a streamlined experience for English-speaking users.

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