HelpSpot Help Desk

HelpSpot Help Desk

Sold by : UserScape, Inc

What is HelpSpot Help Desk?

HelpSpot Help Desk - a web-based software that simplifies the management of customer inquiries. With its centralized system, keeping track of updates and organizing information becomes effortless. Say goodbye to manual processes and hello to streamlined customer support with HelpSpot.

HelpSpot Help Desk Resources

HelpSpot Help Desk Pricing

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Company Details

Company Name : UserScape, Inc
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Key Features of HelpSpot Help Desk

  • Ticket Management
  • Customer Portal
  • Knowledge Base
  • Email Integration
  • Customizable Fields
  • Reporting And Analytics
  • Automated Workflows
  • Time Tracking
  • Collaboration Tools
  • Mobile Access
  • Multi Brand Support
  • Service Level Agreements (slas)
  • Customizable Templates
  • Asset Management
  • User Management
  • Self Service Portal
  • Live Chat Integration
  • Api Access
  • Multi Language Support
  • Security And Permissions
  • Document Management
  • Customer Database
  • Self Service Portal
  • Live Chat System
  • Billing & Invoicing
  • Surveys & Feedback
  • Alerts/escalation
  • Automated Routing
  • Known Issue Management
  • Service Desk (itil Itsm)
  • Help Desk Management
  • Online Forums
  • Problem Management
  • Release Management
  • Service Catalog Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Tickets
Desktop Platforms : Android,iOS,HelpSpot Help Desk App
Languages Available : English
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HelpSpot Help Desk FAQ's

The top 5 features of HelpSpot Help Desk include:

  • Ticket Management
  • Customer Portal
  • Knowledge Base
  • Email Integration
  • Customizable Fields

HelpSpot Help Desk is compatible with multiple platforms, Android,iOS,HelpSpot Help Desk App

HelpSpot Help Desk supports a variety of platforms including: Email, Phone, Tickets.

HelpSpot Help Desk serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of HelpSpot Help Desk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

HelpSpot Help Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

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