Help Scout

Help Scout

Sold by : Help Scout

What is Help Scout?

Help Scout allows you to provide exceptional customer support through its user-friendly web-based help desk. With the ability to create multiple mailboxes for shared email addresses, you can easily collaborate with different departments or manage multiple products. This allows for a seamless and efficient customer experience. Say goodbye to complicated support processes and hello to satisfied customers with Help Scout.

Help Scout Resources

Help Scout Pricing

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Company Details

Company Name : Help Scout
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Key Features of Help Scout

  • Shared Inbox
  • Customer Management
  • Knowledge Base
  • Live Chat
  • Reporting
  • Workflows
  • Collision Detection
  • Saved Replies
  • Custom Fields
  • Docs Site
  • Customer Profiles
  • Automated Workflows
  • Tagging
  • Mobile Apps
  • Api Access
  • Integrations
  • Custom Reports
  • Satisfaction Ratings
  • Beacon
  • Multi Channel Support
  • Document Management
  • Email Integration
  • Customer Database
  • Self Service Portal
  • Inbox Queue Management
  • Incident Management
  • Known Issue Management
  • Ticket Management
  • Help Desk Management
  • Service Level Management
  • Service Level Agreement (sla) Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Tickets
Desktop Platforms : Android,iOS,Help Scout App
Languages Available : English
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Help Scout FAQ's

The top 5 features of Help Scout include:

  • Shared Inbox
  • Customer Management
  • Knowledge Base
  • Live Chat
  • Reporting

Help Scout is compatible with multiple platforms, Android,iOS,Help Scout App

Help Scout supports a variety of platforms including: Email, Tickets.

Help Scout serves a wide range of businesses including Freelancers, StartUps, SMBs.

The top three competitors of Help Scout are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Help Scout is available exclusively in English, providing a streamlined experience for English-speaking users.

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