FirstComm

FirstComm

Sold by : First Communications, LLC

What is FirstComm?

FirstComm, a versatile and efficient telecom solution that streamlines business communications. With its seamless compatibility with Microsoft Teams, you can easily make and receive calls on any device without the need for extra equipment. Enjoy the convenience of unified billing, exceptional customer support, and a client-centric approach for all your telecom requirements.

FirstComm Resources

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Company Details

Company Name : First Communications, LLC
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Key Features of FirstComm

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • CRM Integration
  • Omnichannel Support
  • Workforce Management
  • Call Scripting
  • Predictive Dialer
  • Call Queuing
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Customizable Reporting
  • Agent Performance Tracking
  • Skill Based Routing
  • Call Back Functionality
  • Call Whispering
  • Call Barging
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English
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FirstComm FAQ's

The top 5 features of FirstComm include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

FirstComm supports a variety of platforms including: Email, Phone, Live Support, Tickets.

FirstComm serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of FirstComm are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

FirstComm is available exclusively in English, providing a streamlined experience for English-speaking users.

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