Engageware

Engageware

Sold by : Engageware, Inc

What is Engageware?

Engageware (formerly known as TimeTrade SilverCloud) is a leading technology solution designed to help businesses effectively engage with their customers. Our suite of self-service, appointment scheduling, and knowledge management tools have been trusted by over 500 businesses. When integrated with our top partners, our platform enables clients to quickly resolve inquiries and connect with relevant resources.

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Company Details

Company Name : Engageware, Inc
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Key Features of Engageware

  • Appointment Scheduling
  • Real Time Queue Monitoring
  • Customer Notifications
  • Virtual Queueing
  • Wait Time Estimates
  • Self Service Kiosks
  • Mobile Check In
  • Analytics And Reporting
  • Resource Management
  • Capacity Management
  • Service Prioritization
  • Multi Location Support
  • Customizable Workflows
  • Integration With CRM
  • Feedback Collection
  • Staff Notifications
  • Visitor Tracking
  • Queue History
  • Automated Reminders
  • Custom Branding
  • Customer Service Analytics
  • Customer Service
  • Queue Management
  • Customer Service History
  • Resource Optimization
  • Online Appointment Scheduling
  • Queue Status Display
  • Multi Channel Queuing (in Person
  • Online
  • Mobile)
  • Mobile Queue Management
  • Priority Management
  • Queue Routing And Redirection
  • Queue Segmentation
  • Queue Performance Tracking
  • Customer Service Ticketing And Support

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English
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Engageware FAQ's

The top 5 features of Engageware include:

  • Appointment Scheduling
  • Real Time Queue Monitoring
  • Customer Notifications
  • Virtual Queueing
  • Wait Time Estimates

Engageware supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Engageware serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Engageware are Q-Flow Appointment Management, Qminder and Qwaiting. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Engageware is available exclusively in English, providing a streamlined experience for English-speaking users.

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