Emojot CCM

Sold by : Emojot Inc.

What is Emojot CCM?

Emojot CCM - the solution for enhancing customer satisfaction. Our Complaint Management platform offers a personalized approach to streamline complaint handling. With powerful features like omni-channel support, seamless ticket management, intelligent prioritization, and automatic assignment, you can effectively manage and resolve customer complaints with ease. Elevate your customer experience with Emojot CCM.

Emojot CCM Pricing

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Company Details

Company Name : Emojot Inc.
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Key Features of Emojot CCM

  • Real Time Complaint Tracking
  • Multi Channel Complaint Submission
  • Automated Complaint Routing
  • Customizable Workflows
  • Ai Driven Sentiment Analysis
  • Integrated Knowledge Base
  • Mobile App Support
  • Multi Language Support
  • Escalation Management
  • Analytics And Reporting
  • Customer Feedback Loop
  • Sla Management
  • Role Based Access Control
  • Third Party Integrations
  • Automated Notifications
  • Customizable Dashboards
  • Data Security And Compliance
  • Audit Trails
  • User Friendly Interface
  • 24/7 Customer Support
  • Feedback Management
  • Analytics
  • Feedback Collection
  • Complaint Monitoring
  • Customer Complaint Tracking
  • Complaint Classification

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Training,Tickets
Languages Available : English

Description

"Experience the power of Emojot's Customer Complaints Management (CCM) solution. Our innovative approach combines emotion with efficiency to revolutionize your customer experience. Utilizing our advanced Emotion Sensorsâ„¢, our CCM goes beyond surface-level complaints and uncovers the true emotions driving dissatisfaction. This emotional intelligence allows for personalized responses, addressing unspoken concerns and delivering resolutions that truly resonate with your customers. And it doesn't stop there - Emojot CCM offers a continuous feedback loop and AI capabilities to predict and prevent future issues, leading to higher customer satisfaction and streamlined CCM operations. Say goodbye to traditional complaint systems and hello to a deeper understanding of your customers with Emojot CCM."
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Alternatives of Emojot CCM

Emojot CCM FAQ's

The top 5 features of Emojot CCM include:

  • Real Time Complaint Tracking
  • Multi Channel Complaint Submission
  • Automated Complaint Routing
  • Customizable Workflows
  • Ai Driven Sentiment Analysis

Emojot CCM supports a variety of platforms including: Email, Training, Tickets.

Emojot CCM serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Emojot CCM are Zoho Assist, HappyFox and Himalayan SFA Software. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Emojot CCM is available exclusively in English, providing a streamlined experience for English-speaking users.

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