doocti

Sold by : Nidoos Techsolutions Private Limited

What is doocti?

Tevatel's doocti is a robust solution that seamlessly connects customer communication channels with helpdesk, CRM and other essential tools. It provides a comprehensive customer view, allowing for efficient management and tracking of progress across all systems. With doocti, businesses can streamline their operations and enhance customer satisfaction.

Key Features of doocti

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • CRM Integration
  • Omnichannel Support
  • Predictive Dialer
  • Call Scripting
  • Workforce Management
  • Call Queuing
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Customizable Reporting
  • Agent Performance Tracking
  • Skill Based Routing
  • Call Whispering
  • Call Barging
  • Call Back Scheduling
  • Show More

doocti Resources

doocti Pricing

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Company Details

Company Name : Nidoos Techsolutions Private Limited
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Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English

Description

DOOCTI stands out as a superior solution in the cloud telephony market due to its unique features that are not offered by other competitors. Our inbuilt CRM, industry-specific customization, native integration with all major CRMs, affordable pricing, access to customer details, omnichannel integration, call back schedule, IVR workflow customization, and mobile application all contribute to making DOOCTI the ideal choice for startups and small businesses. We are constantly investing in research and development to introduce even more features and ensure top-notch customer engagement for our clients. Our aim is to provide the best possible service at an affordable price, without compromising on quality.
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Alternatives of doocti

doocti FAQ's

The top 5 features of doocti include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

doocti supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

doocti serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of doocti are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

doocti is available exclusively in English, providing a streamlined experience for English-speaking users.

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