DialedIn

DialedIn

Sold by : ChaseData Corp

What is DialedIn?

DialedIn is aSaaS call center management platform designed for small and medium-sized businesses. With a range of modules for outbound predictive dialing, managed preview dialing, and queued progressive dialing, it offers a complete solution for efficient and effective customer interactions. Take control of your call center operations with DialedIn.

DialedIn Resources

DialedIn Pricing

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Company Details

Company Name : ChaseData Corp
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Key Features of DialedIn

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • CRM Integration
  • Predictive Dialer
  • Call Scripting
  • Voicemail Drop
  • Call Transfer
  • Call Queuing
  • Skill Based Routing
  • Outbound Dialing
  • Call Whispering
  • Call Barging
  • Customizable Reporting
  • Agent Performance Tracking
  • Multi Channel Support
  • Call Disposition
  • Call Back Scheduling
  • Quality Management
  • Call Routing
  • Api Integration
  • Call Management
  • Application Integration
  • Applications Management
  • Real Time Monitoring
  • Live Chat System
  • Compliance Management
  • Real Time Reporting
  • Dashboard
  • Caller Id
  • Call Center Management
  • Telemarketing Management
  • Blended Call Center
  • Call Logging
  • Inbound Call Center
  • Outbound Call Center
  • Progressive Dialer
  • Queue Manager
  • Data Management
  • Call Reporting
  • Campaign Specific Caller Id
  • Preview Dialer
  • Auto Dialing
  • Auto Dialer
  • Ai / Machine Learning
  • Omni Channel
  • Leaderboards / Activity Tracking
  • Ring Groups

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English

Description

DialedIn is a top-notch CCaaS software that provides technology and exceptional value for call centers. With reliable U.S.-based technical support, superior performance, and user-friendly features, DialedIn is the ideal solution for your business needs.
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DialedIn FAQ's

The top 5 features of DialedIn include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

DialedIn supports a variety of platforms including: Email, Phone, Live Support, Tickets.

The top three competitors of DialedIn are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

DialedIn is available exclusively in English, providing a streamlined experience for English-speaking users.

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