Desk365 Pricing, Features & More 2025

What is Desk365?

Desk365 is an innovative, cloud-based helpdesk designed specifically for the Microsoft 365 workplace. With Desk365, providing top-notch customer service is effortless through various communication channels such as Microsoft Teams, email, and many more. Connect with your customers wherever they are for enhanced customer satisfaction. Experience seamless customer support with Desk365.

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Desk365 Pricing

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Company Details

Company Name : Desk365

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Key Features of Desk365

Ticket Management
Automated Workflows
Knowledge Base
Self Service Portal
Email Integration
Sla Management
Customizable Dashboards
Reporting And Analytics
Multi Channel Support
Asset Management
Customer Feedback
Mobile App
Collaboration Tools
Canned Responses
Custom Fields
Role Based Access Control
Third Party Integrations
Incident Management
Change Management
Problem Management
Knowledge Management
Survey Management
Contact Management
Self Service Portal
Customizable Branding
Email Management
Dashboard
Service Desk (itil Itsm)
Help Desk Management
Service Level Agreement (sla) Management
Contact Database
Customer Support Tracking
Saas Helpdesk Software
Multi Channel Collection
Reporting/analytics
Knowledge Base Management
Account Management
Personalization
Alerts / Escalation
Ticket/issue Tracking
Customer Complaint Tracking
Service Reporting
Sla Monitoring
2 Way Messaging

Specifications

Run On Mobile Browser : Yes

Available Support : Email,Phone

Languages Available : English

Description

Desk365 is a leading cloud-based helpdesk solution designed specifically for Microsoft 365 environments. Our platform facilitates seamless customer service through various channels, including Microsoft Teams, Email, and Web Forms/Widgets, making it convenient for your customers to reach out for support. With Desk365, all your customer conversations can be easily managed through a simple and conversational interface within Microsoft Teams. Our software is versatile enough to function as both an external helpdesk for customers and an internal support system for employees, as well as an IT service management solution.

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Desk365 FAQ's

What are the top 5 features of Desk365?

The top 5 features of Desk365 include:

Ticket Management
Automated Workflows
Knowledge Base
Self Service Portal
Email Integration

What type of customer support does Desk365 offer?

Desk365 supports a variety of platforms including: Email, Phone.

What types of businesses does Desk365 serve?

Desk365 serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

Who are the primary competitors of Desk365?

The top three competitors of Desk365 are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Desk365 support?

Desk365 is available exclusively in English, providing a streamlined experience for English-speaking users.

Desk365

What is Desk365?

Desk365 Resources

Desk365 Pricing

Company Details

Key Features of Desk365

Specifications

Description

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