ContactQ

ContactQ

Sold by : Braxtel Communications

What is ContactQ?

ContactQ, a cloud-based contact center solution from Braxtel. With advanced features including call routing, analytics, and multi-channel support, ContactQ streamlines customer interactions and elevates your customer service experience. Open Monday to Friday from 9am to 5pm, ContactQ is the perfect solution for optimizing communication with your clients.

ContactQ Pricing

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Company Details

Company Name : Braxtel Communications
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Key Features of ContactQ

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • CRM Integration
  • Omni Channel Support
  • Workforce Management
  • Call Scripting
  • Predictive Dialer
  • Skill Based Routing
  • Call Queuing
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Customizable Reporting
  • Agent Performance Tracking
  • Customer Feedback
  • Outbound Campaign Management
  • Speech Analytics
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone
Languages Available : English
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ContactQ FAQ's

The top 5 features of ContactQ include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

ContactQ supports a variety of platforms including: Email, Phone.

ContactQ serves a wide range of businesses including StartUps.

The top three competitors of ContactQ are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ContactQ is available exclusively in English, providing a streamlined experience for English-speaking users.

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