Brekeke CCS

Brekeke CCS

Sold by : Brekeke Software

What is Brekeke CCS?

Brekeke CCS is a top-of-the-line contact center solution that simplifies processes and improves customer engagement. By integrating with SIP servers, supporting multiple tenants, and providing omnichannel features, it empowers your contact center to function smoothly and deliver exceptional communication experiences. With Brekeke CCS, transform your contact center into a highly productive and customer-centric hub.

Brekeke CCS Pricing

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Company Details

Company Name : Brekeke Software
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Key Features of Brekeke CCS

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Monitoring
  • Call Reporting And Analytics
  • Skill Based Routing
  • Predictive Dialer
  • Call Queuing
  • CRM Integration
  • Multi Channel Support
  • Agent Scripting
  • Call Whispering
  • Call Barging
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Customizable Call Flows
  • Agent Performance Metrics
  • Outbound Campaign Management
  • Call Back Scheduling
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support
Languages Available : English
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Brekeke CCS FAQ's

The top 5 features of Brekeke CCS include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Monitoring
  • Call Reporting And Analytics

Brekeke CCS supports a variety of platforms including: Email, Phone, Live Support.

Brekeke CCS serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Brekeke CCS are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Brekeke CCS is available exclusively in English, providing a streamlined experience for English-speaking users.

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