babelforce

babelforce

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What is babelforce?

Babelforce is a flexible voice platform that easily integrates with tools like Zendesk. Its enterprise telephony and advanced VoiceBot technology improve customer interactions, increase agent productivity, and support more than 70 languages. This drives business growth and customer loyalty.

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Company Details

Company Name : babelforce
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Key Features of babelforce

  • Automated Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Omnichannel Support
  • Call Monitoring
  • Call Scripting
  • Workforce Management
  • Call Queuing
  • Customizable Dashboards
  • Call Transfer
  • Voicemail
  • Call Back
  • Skill Based Routing
  • Call Whispering
  • Call Barging
  • Performance Reporting
  • Api Integration
  • Outbound Dialing
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English,German
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babelforce FAQ's

The top 5 features of babelforce include:

  • Automated Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • CRM Integration

babelforce supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

babelforce serves a wide range of businesses including SMBs, Enterprises.

The top three competitors of babelforce are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

babelforce is available in multiple languages, including English, German and more.

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