ArcticDesk

Sold by : LicensePal Limited

What is ArcticDesk?

ArcticDesk, the solution for managing customer communication across all your support channels. From your website and email to social media, ArcticDesk turns all inquiries into support tickets, neatly organized for your team. Customers can continue using their preferred communication method, while your team stays on top of all support requests in one central grid.

Key Features of ArcticDesk

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Live Chat
  • Custom Fields
  • Canned Responses
  • Sla Management
  • Customer Portal
  • Multi Language Support
  • Customizable Templates
  • Reporting And Analytics
  • Agent Collision Detection
  • Macros
  • Ticket Escalation
  • Time Tracking
  • Custom Workflows
  • Role Based Permissions
  • Third Party Integrations
  • Mobile Responsive
  • Api Access
  • Email Integration
  • Customer Database
  • Self Service Portal
  • Live Chat System
  • Surveys & Feedback
  • Automated Routing
  • Community Forums
  • Multiple Brands Products
  • Service Level Agreement (sla) Management

ArcticDesk Pricing

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Company Details

Company Name : LicensePal Limited
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Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Alternatives of ArcticDesk

ArcticDesk FAQ's

The top 5 features of ArcticDesk include:

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Live Chat
  • Custom Fields

ArcticDesk supports a variety of platforms including: Email.

ArcticDesk serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of ArcticDesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ArcticDesk is available exclusively in English, providing a streamlined experience for English-speaking users.

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